How to create a backorder.
When you have re-adjusted the done quantity, as shown above, you will have 2 options. Either to create a backorder or not. You create a backorder when you expect your supplier to deliver the quantity you did not receive. And when you don’t create a backorder, you won’t be receiving the quantity you did not receive.
To create a backorder follow the following steps:
Step 1. Click on option 1 as shown below.
In the purchase order, you will have 2 receipts as shown below.
Step 2. Click on the 2 receipts and it will open a page as shown below.
Step 3. Click on the receipt highlighted in red since that is the backorder that you had created.
Step 4. On the new page that opens up, confirm you have received the quantity you had backorder and if satisfied, click on the list icon and fill in the done quantity and then click on confirm button as shown below.
You are done in receiving the quantity order when the quantity ordered is the same as the quantity received even though you had created a backorder as shown below.
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